Qualification and Skills:
• Master degree in Business, Public Administration, Economics, Social Sciences, Law, or equivalent (which may include graduate membership of a recognised professional accountancy body). In its absence, a Bachelor's degree or an equivalent level with an additional 3 years' experience required over the minimum 10 years will be accepted.
• Computer literacy skills
• Fluency in written and spoken English.

General Professional Experience
• Minimum of 10 years’ experience in organisational capacity development, (including financial management, business process improvements, service delivery) in State institutions, professional service organisations, or private-sector firms providing social or personal services; with minimum of 5 years in senior managerial positions;
• Minimum of 5 years' experience working in developing or transition countries;
• Knowledge of project cycle management, development and implementing monitoring and evaluation systems based on performance indicators.

Specific Professional Experience
• At least 5 years’ experience in leading and managing technical assistance and/or management consultancy projects, with a focus on designing and building institutional capacity of State institutions, professional service organisations, or private-sector firms providing social or personal services;
• Experience in policy formulation, planning and budgeting for professional service organisations or private-sector firms providing social or personal services;
• Experience of monitoring and evaluation of social/personal service delivery systems, and using and improving Management Information Systems;
• Experience in oversight of the design and implementation of training programmes.

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Qualification and Skills:
• Master degree Social Sciences, Economics, Public Administration, or equivalent. In its absence, a Bachelor's degree or an equivalent level with an additional 3 years' experience required over the minimum 8 years will be accepted.
• Computer literacy skills; .
• Fluency in written and spoken English.

General Professional Experience
• Minimum of 8 years of relevant experience working in policy making in the public sector in the areas of social services, the labour market, education or health services;
• Minimum of 1 year’s experience working in developing or transition countries;

Specific Professional Experience
• Experience in strategic-level programme evaluation, and specifically in the design and procurement of professional and independent external evaluation of public services programmes;
• Experience in coaching and mentoring staff, particularly with senior level managers.

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Qualification and Skills:
• University or postgraduate degree, or as equivalent 5 years of general experience in addition to minimum required below.

General Professional Experience
• Preferably 10 years, but a minimum of 7 years of experience in higher education reform and/or institutional development in higher education.

Specific Professional Experience
• Experience in the management of at least 2 projects of similar complexity;
• Preferably 5 years, but minimum 3 years of experience in development of study programmes for initial teachers training

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Qualification and Skills:
• University or postgraduate degree, or as equivalent 5 years of general experience in addition to minimum required below.

General Professional Experience
• Preferably 7 but minimum 5 years of experience in human capacity development in education.

Specific Professional Experience
• Preferably 5 years, but minimum 3 least years of experience in external assessment in education;
• Preferably 5 but minimum 3 years of experience in planning and monitoring of education policies;

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The Team Leader will have overall responsibility for the management of the project activities and co‑ordination of the work of other experts (including non-key experts) and for proper reporting to the Contracting Authority and Project Steering Committee. The Team Leader will lead the daily operations of the project and will also provide substantial technical input for the planning and co-ordination of the activities. The Team Leader will manage the team of experts, supervise and co-ordinate all aspects of the project's work, ensure good an regular communication with the national stakeholders and the Contracting Authority.

Qualification and Skills:
• At least University Degree in law, public administration, political sciences or other field relevant to the assignment or, in its absence five (5) years of professional experience on top of the years of experience required under General professional experience;
• Excellent command of oral and written English;
• Proficiency in Romanian or Russian will be considered as asset;

General Professional Experience
• Ten (10) years of professional experience related to Public Administration Reform;

Specific Professional Experience
• At least five (5) years of professional experience within the last fifteen (15) years in public administration reforms in pre-accession or ENI country, signatory of an Association Agreement;
• Experience within the last ten (10) years as Team Leader in at least one (1) EU-funded project related to reform of public administration with a budget of at least EUR 1 million; • Experience within the last ten (10) years as Team Leader in at least one (1) EU-funded project related to reform of public administration with a budget of at least EUR 1 million;

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Qualification and Skills:
• A bachelor degree in law. A master degree in law is considered an advantage

General Professional Experience
• At least 10, preferably 12 years, of professional experience in one or more fields relating to the management and/or development of a national public administration on horizontal issues affecting the administration as a whole.

Specific Professional Experience
• Experience in the position of team leader in at least two projects in two different countries, based in the institution supporting overall central government in reforming its public administration that include components pertaining to at least three of the following PAR related areas: general government service delivery, HRM, recruitment of civil servants, salary reform, HRMIS, Government e-services and/or open data.

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Qualification and Skills:
• University degree.

General Professional Experience
• At least 7 years of relevant professional experience in the public communications area.

Specific Professional Experience
• At least 5 years of professional experience in working at/with the communication offices at the central governmental level or at least 5 years of experience in supporting a public institution in the advancement of the open data agenda; and, • Experience in at least 2 projects supporting governmental institutions to communicate horizontal reforms.

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Qualification and Skills:
• University degree (preferably at Master’s level) in a related field, e.g. Economics, Management, Business Innovation, Technology Transfer, Social science, or similar;
• Excellent communication and interpersonal skills; reporting skills and computer skills including Microsoft Office (Word, Excel and PowerPoint);
• Fluency in English is a must.

General Professional Experience
• Preferably 8 years of experience in the area of business innovation and private sector development, but a minimum of 5 years of experience required.

Specific Professional Experience
• At least 5 years proven experience in providing technical assistance and capacity building in the area of business innovation, private sector development or similar;
• Proven experience of working directly with and /or supporting companies and private sector organisations;
• Proven coordination skills of working with diverse interdisciplinary teams;
• Working experience with international donors is an asset;
• Knowledge of EU procedures is an asset;
• Knowledge of and working experience in the MENA region is an asset.
Project duration: 42 months

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The Team Leader will be responsible for:
• General supervision and coordination of all activities of the programme;
• Ensuring the overall quality check for all project outputs and design of deliverables Managing the project team;
• Planning, organisation and monitoring of activities;
• Managing relations with all stakeholders including public institutions, the EU Delegations;
• Supporting capacity building (including as trainer), networking and communication initiatives;
• Drafting and submitting activity reports to the Contracting Authority;
• Information/communication about the activities and effective dissemination of results.

Qualifications and skills
• Master Degree in a field related to the assignment, for example public administration, European integration, politics, economics, law. Bachelor’s degree will be accepted as minimum, but in that case the expert must have at least 3 years of professional experience in addition to the experience required under the general professional experience and the additional experience must be in the same field as required under the general professional experience
• Knowledge of the official languages in BiH will be considered as advantage. (Bosnian, Croatian, Serbian)

General professional experience
• Minimum 8 years, preferably 14 years, of experience in the field of public administration and/or European integration

Specific professional experience
• Minimum 3 years, preferably 5 years, experience in development and/or implementation and/or monitoring of public administration reform policies;
• Minimum 3 years, preferably 5 years of experience in team leadership;
• Experience as an expert in EU funded projects in countries benefiting from IPA programmes will be considered as advantage

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Main responsibilities:
• Overall responsibility for the sound management of the project and the efficient use of project funds following EU standards.
• responsible for the field management of the team of experts, which will be composed of a number of senior and junior non-key experts.
• provide the necessary technical assistance/advice in the area of his/her expertise.
• Be responsible for the day-today running of the project office, including staff management and support;
• Be responsible for all technical aspects of the project, including the development of local consultancy input;
• Be responsible for the local co-ordination of the development and implementation of the project activities in the different components;
• Be responsible for the appropriate management of resources, recruitment of support staff and non-key experts;
• Act as primary point of contact for communications and delivery of reports to the Contracting Authority and local partners, in particular the direct beneficiary;
• Organize and oversee the administrative and logistical support including control of project expenses, the preparation of invoices with supporting documentation, and timely delivery of reports;
• Assist in the preparation of papers and reports to the Steering Committee and the working groups as appropriate;
• Carry out training needs assessment, conduct trainings as trainer, deliver mentoring activities, provide other forms of technical assistance and advice as stated in the project activities above.

The Team Leader will reside in Skopje and will be travelling throughout the country if appropriate.
The Team Leader must have the following background/experience:

Qualifications and skills
• At least Master degree at University level in law 1 or equivalent 5 years of general professional
experience above the minimum general professional experience requested below.

General professional experience
• Minimum 10 years of general professional experience as legal practitioner, such as a judge,
prosecutor, attorney and/or legal advisor in justice sector.

Specific professional experience
• At least five (5) years of working experience in management and/or implementation of judicial reforms;
• Experience as Team Leader or Key Expert of EU funded project for reform of judiciary and/or performance management of judiciary;
• Previous working experience in the Beneficiary country or knowledge of the national legal system will be considered as an asset.

Project Duration: 24 Months

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Main responsibilities:
• Providing expertise in her/his area of competence linked to Result 3 described above;
• Support and professional opinion in her/his area of competence;
• Reporting.

Qualifications and skills
• At least Master degree at University level in IT or engineering 3 or equivalent 5 years of general professional experience above the minimum general professional experience requested below.

General professional experience
• At least 8 (eight) years of professional experience in the field of ICT policy in the justice sector.

Specific professional experience
• At least 5 years of experience in implementation of ICT reforms in the judiciary;
• Experience in implementation of at least one similar EU funded projects related to implementation and/or development and/or management of ICT solutions in the area of justice sector;
• Experience in implementation of projects in the area of E-justice or further development of the ICT regulatory and institutional framework will be considered an asset.

Project Duration: 24 Months

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The Team Leader (TL) would ensure the coordination of the implementation of this contract. The coordination role would entail regular liaison with various stakeholders and management of non-key experts and required expertise for delivering the various technical tasks under each programme component. He/she would assign responsibilities to the other key experts to supervise short-term assignments contracted to Short term experts (STEs) based on the thematic area. In addition to the above, his/her main technical responsibilities are expected to be as follows:

• Provide technical advisory services and mobilise relevant non-key expertise to support the project management capacity of the AUC DIE-ISD;

• In support to the AUC DIE-ISD Project Implementer, actively plan, prepare, organise and facilitate continental level initiatives, including ensuring good communication with all the RECs, the EU and relevant stakeholders at national level, reporting and dissemination of outputs

• Actively support the AUC DIE-ISD Project Implementer in reaching out to policy makers and planners towards successful achievement of the PRIDA Output 2 and 3, and support all relevant activities. The TL will provide technical advice and prepare work plans, progress reports and draft budgets.

• Provide support to the AUC DIE-ISD in contributing to integrate the products of PRIDA Outputs 2 and 3 into the decision and planning processes at various levels.

• Provide a technical support to the AUC DIE-ISD in the continental dissemination of the PRIDA Outputs 2 and 3 ensuring, among others, that adequate cross-fertilization mechanisms between regions are in place.

• As required, provide support for activities under AUSP to ensure that implementation of the overall project actions are synchronised and coordinated;

• Supervise the work of the technical experts, namely the Senior ICT Regulatory Expert, Senior Internet Governance Expert, Senior ICT Training Expert and the non-key experts.

• Support the preparation of ToRs for non-key experts for assignments to be conducted under the contract and deploy them based on requirements of the successive PRIDA Output 2 and 3 Work plans

Qualifications: Qualifications and Skills

• University degree in IT, ICT, Telecommunications, or similar;

• Fluent in English, with good working knowledge of French;

• Excellent project management skills;

• Excellent report writing skills in English, ability to produce concise reports;

• Excellent interpersonal, presentation and communication skills, both orally and in writing;

• Proficiency in the use of standard office software packages, email and internet.

General professional experience

• Minimum 10 years of relevant experience in ICT sector.

• Ability to work as part of a team, in close cooperation with international stakeholders;

• Extensive knowledge of the ICT/ telecoms policy and regulatory frameworks and national/ regional actor, especially in the African context;

Specific professional experience

• Minimum 5 years of relevant experience in developing legal, policy and regulatory documents in the ICT/ Telecommunications domain;

• Minimum 5 years of experience in project management;

• Demonstrated in-depth knowledge of and working experience with international stakeholders and governments, preferably in Africa Broad experience in requirements for setting up multi-stakeholder structures at national and regional levels with specific focus on Africa;

• Good knowledge of the AU context preferred;

Duration: 690 day(s)

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The Experts (Internet Governance expert, ICT Training Expert and non-key experts) are expected to provide support to the AUC DIE-ISD with the view to fully operationalise the TA in view of achieving PRIDA Outputs 2 (Continental policy and legislative harmonization through the development of a Monitoring and Evaluation methodology and a forward-looking agenda to remedy the identified weaknesses is developed and implemented) and 3 (Continental regulatory harmonization through cooperation between national regulatory telecommunications / ICT authorities is strengthened). They would have the following tasks:

• As required, provide support for activities under AUSP to ensure that the overall project actions are synchronised and coordinated;

• Ensure quality control and assurance of work done by the experts in their areas;

• Report to the Team Leader on day-to-day implementation status of the thematic areas;

Qualifications: Qualifications and Skills

• University degree in IT, ICT, Telecommunications, or similar;

• Fluent in English, with good working knowledge of French;

• Excellent report writing skills in English, ability to produce concise reports;

• Excellent interpersonal, presentation and communication skills, both orally and in writing;

• Proficiency in the use of standard office software packages, email and internet.

General professional experience

• Minimum 5 years of experience in ICT/Telecommunications training preparation and delivery

• Ability to work as part of a team, in close cooperation with international stakeholders

• Demonstrated in-depth knowledge of and working experience with international stakeholders and governments, preferably in Africa

Specific professional experience

• Extensive knowledge on developing and administering training programs for high and mid-level decision makers including training workshops and online content for training for trainers programs;

• Extensive experience in developing and administering ICT related training programs for various stakeholder groups;

• Affiliation with a reputable organization in the field of institutional capacity building on Internet Governance preferred;

• Good knowledge of the AU context preferred

Duration: 250 day(s)
Project Duration: 36 Months

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The Team Leader will be responsible for:
• General supervision and coordination of all activities of the programme;
• Ensuring the overall quality check for all project outputs and design of deliverables Managing the project team;
• Planning, organisation and monitoring of activities;
• Managing relations with all stakeholders including public institutions, the EU Delegations;
• Supporting capacity building (including as trainer), networking and communication initiatives;
• Drafting and submitting activity reports to the Contracting Authority;
• Information/communication about the activities and effective dissemination of results.

Qualifications and skills
• Academic profile: at least a Masters-level university degree preferably in macro or micro economics, business or development. In the absence of a degree, the expert must prove 4 years of professional experience in the field of economic development/MSME development. These 4 years may not overlap with those required under 'General professional experience'.
• Fluency in English is mandatory.
• Fluency in French or Arabic is mandatory.
• Technology savvy.
• Strong interpersonal skills and ability to manage a complex constellation of stakeholders including holding public private dialogue.

General professional experience
• At least 10 years of experience in private sector development activities.
• At least 4 years a management position, of which at least 3 years as a team leader (i.e. experience in project management and team coordination), preferably in an international context.

Specific professional experience
• Minimum 5 years of experience implementing projects with or on MSME development issues in developing countries of which at least 3 years involving countries from the Southern Neighbourhood region.
• At least 2 years' experience in implementing EU projects.
• At least 3 years' experience in organising public private dialogues.
• Experience in implementing regional projects is an asset.

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Key expert 3 will mainly be responsible for designing, implementing, supervising and monitoring of all activities linked to the support to creating an enabling environment for MSMEs with the exception activities and measures related to access to finance and financial inclusion.

Qualifications and skills
• Academic profile: at least a Masters-level university degree preferably in macro or micro economics, business or development. In the absence of a degree, the expert must prove 4 years of professional experience in the field of economic development/MSME development. These 4 years may not overlap with those required under 'General professional experience'.
• Fluency in English is mandatory.
• Fluency in French or Arabic is mandatory.
• Technology savvy.
• Strong interpersonal skills and ability to manage a complex constellation of stakeholders.

General professional experience
• At least 10 years of experience in private sector development activities of which 5 on MSME development
• At least 3 years' experience on working on policy reforms in the field of economic development with policy makers

Specific professional experience
• At least 3 years working experience in the field of MSME development in 2 different countries of the Neighbourhood South.
• At least 2 years' experience in implementing EU projects.
• Experience in implementing regional projects is an asset.
• Knowledge of and having worked with the SBA for Europe is an asset.

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